Last Updated: December 2025

This Privacy Statement describes how Grapevine Consultancy Services (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make use of our website, https://grapevineconsultancyservices.co.uk (the “Site”).

1. What Information We Collect

We collect information in a few different ways:

A. Information You Voluntarily Provide
When you interact with our Site, you may provide us with personal information, such as your name, email address, phone number, and mailing address. This happens when you:

Fill out a contact form.
Subscribe to our newsletter.
Create an account.
Make a purchase or booking.

B. Information We Collect Automatically (Cookies and Tracking)
When you visit our Site, we automatically collect certain information about your device and browsing activity using cookies, log files, and similar technologies. This information includes:

Your IP address.
Browser type and version.
Time zone settings.
Operating system and platform.
Information about your visit, including the pages you viewed, how long you were on the site, and referral sources.

2. How We Use Your Information

We use the information we collect for several purposes:

To operate, maintain, and improve our Site and services.
To respond to your inquiries and customer service requests.
To process your transactions and send you related information.
To send you marketing communications and newsletters you have subscribed to (you can unsubscribe at any time).
To monitor and analyze usage and trends to improve your experience.
To ensure the security of our Site and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business:

Service Providers: We share information with companies that provide services on our behalf (e.g., website hosting, email marketing platforms, payment processors).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
Business Transfers: If we are involved in a merger or acquisition, your information may be transferred as part of that transaction.

4. Cookies and Your Choices

A cookie is a small data file placed on your device. We use cookies to help us improve the Site and enhance your experience.

We use the following types of cookies:

Strictly Necessary Cookies: Essential for the website to function correctly (e.g., navigating pages, secure areas).
Analytical/Performance Cookies: Allow us to count visitors and see how they move around our website to improve performance.
Functionality Cookies: Used to recognize you when you return to our website and remember your preferences (e.g., language or region).

Managing Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Be aware that disabling cookies may prevent you from taking full advantage of the website.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data.

To exercise these rights, please contact us using the details below.

7. Changes to This Statement

We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate when changes are made.

8. Contact Us

If you have any questions about this Privacy Statement or our data practices, please contact us: info@grapevineconsultancyservices.co.uk